REFUND POLICY

While subscriptions to our SaaS products are generally non-refundable, we understand that situations may arise where a refund is appropriate. This policy outlines the conditions under which we will issue refunds.

Full Refunds

Failed Implementation: If you are unable to successfully implement our product due to a technical issue on our end, we will issue a full refund for any unused portion of your subscription. Misrepresentation: In the rare case where there has been a material misrepresentation of our product’s capabilities during the sales process, we will issue a full refund. Prorated Refunds

Early Cancellation: If you cancel your subscription within 30 days of your initial purchase (money-back guarantee period), we will issue a prorated refund for the remaining unused portion of your billing period. Downtime: In the event of unexpected downtime exceeding 10% for a continuous period of 1 days, we will issue a prorated refund for the affected period.

Refund Process

To request a refund, please contact our support team at [email protected] or by phone at (469) 485-3772. Please include your name, company name, subscription details, and a brief explanation for your refund request.

Our Commitment

We are committed to providing our customers with a valuable and effective SaaS product. If you are experiencing any issues with our product, we encourage you to reach out to our support team. We will work diligently to resolve your concerns and ensure your satisfaction.